Full Service Repair at Cascio Interstate Music
Cascio Interstate Music offers electronic repair on a variety of gear, plus warranty work on products from various manufacturers. We repair:

• Amplifiers (including Tube Amps*)
• Speakers
• PA Gear
• Wireless Mic Systems
• Recording Equipment
• Keyboards

Bob Ackerman, the Experienced "Repair Doctor"
Bob Ackerman is the experienced technician who has run our full-service electronic musical instrument repair shop for over twenty years at Cascio Interstate. He also offers warranty service for over twenty manufacturers. Bob continues his electronic education annually at service seminars run by the Musical Instruments Technicians Association (MITA) and he is well-qualified to service your piece of equipment.

*Tube Amp Repair at Cascio Interstate Music
Bob Ackerman's specialty is tube amp repair. It's no secret that, just like a high performance car, tube amps require the occasional trip to the "garage" for maintenance and tweaking. With over twenty years of experience repairing tube amps, Bob Ackerman is the "go-to guy" that knows tube amps like the back of his hand. Bob has worked on the oldest vintage Marshalls to the newest JVM series.

When you trust your tube amp to Bob, you can be sure that your amp will receive the same kind of attention that touring headliners come to expect from their personal amp techs. Bob will personally discuss your amp's needs with you before proceeding and then repair your amp as if it was his own (and trust us, he's finicky!) When you get YOUR amp back from Bob, it will have the roar, grind and punch that made you fall in love with your tube amp in the first place!

Packing and Shipping Information:
When sending your amp for repair, make sure to use a sturdy box. You can even double-box the amp for added protection. Also be sure to use plenty of packing material around the amp. If using packing peanuts, first enclose the amp in a large garbage bag to keep the Styrofoam from getting into all the cracks and holes. If you are shipping a tube amp, it's a good idea to remove the tubes and send them separately to prevent breakage. If you need a combo amp head repaired you can save shipping weight by removing the head from the wood cabinet with the speaker, and send the head only. This will also prevent the possibility of damage to the speaker.

I suggest using UPS. Make certain to insure your package in case of any mishaps during shipment. UPS will also provide you with a tracking number to keep track of your shipment’s status. The UPS store can also help in getting your amp packed.

You will also need to print and fill out the repair ticket provided below.

Click here for the Repair Ticket

Contact Information:
email: backerman@casciointerstate.com
phone: 262.789.7600 ext 137

Background Information:
Bob Ackerman is an active member of the Musical Instrument Technicians Association (MITA), and has shared his services and expertise with Cascio Interstate Music for over 20 years. Bob is
an expert in tube technology and the servicing of vintage equipment. His specialties include amplifiers, recording equipment, effects units, lights, audio equipment, and more. Outside of work,
Bob is an avid motorcycle enthusiast and enjoys the music of Jimi Hendrix and Stevie Ray Vaughan.