Privacy Policy
At www.interstatemusic.com, we are committed to protecting your privacy. We have
posted the following details on this policy, describing the types of
information we gather and how it is used. Please read through the details
below.
This Privacy Policy covers:
- What information we collect
- How the information is used
- How we protect your information
- How you can review or correct your information.
Collection and Use of Information
Interstate Music is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. We collect information
from you at several different points on our website.
Registration
To order products online on this website, a user must first
complete the registration form. During registration a user is required to
give their contact information (such as name and e-mail address). This
information is used to contact the user about the services on our site for
which they have expressed interest. It is optional for the user to provide
demographic information, and unique identifiers, but encouraged so we can
provide a more personalized experience on our site.
Order
When you place an order online, we request your name, address, e-mail
address, mailing address, telephone number, credit card number, and
expiration date. This information is used for billing purposes and to fill
your orders. If we have trouble processing an order, this contact
information is used to get in touch with you.
Cookies
A cookie is a piece of data stored in your computer containing information about you. Our site uses temporary cookies to manage the connection between your browser and our server. Once you close your browser, the cookie simply terminates and disappears from your computer. If you reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. Namely, you wouldn't be able to browse or order from our online catalog.
Log Files
We use IP addresses to analyze trends, administer the site, track a user's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person. We may use an outside shipping company to
ship orders, and a credit card processing company to bill users for goods
and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user
signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This Website contains links to other sites. Please be aware that InterstateMusic.com
is not responsible for the privacy practices of such other sites. We encourage
you to be aware of this when you leave our site and to read the privacy statements
of each and every Website that collects personally identifiable information.
This privacy policy applies solely to information collected by this Website.
Surveys & Contests
From time to time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary
and you therefore have a choice whether or not to disclose this
information. Information requested may include contact information (such as
name and shipping address), and demographic information (such as zip code,
age level). Contact information will be used to notify the winners and award
prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Security
This website takes every precaution to protect your information. When you
submit sensitive information via the website, your information is protected
both online and off-line. When our registration/order form asks you to enter
sensitive information (such as credit card number and/or social security
number), that information is encrypted and is protected with the best
encryption software in the industry - 128-bit SSL. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when you are just 'surfing'. While we use SSL
encryption to protect sensitive information online, we also do everything in
our power to protect user-information off-line.
All of our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, a billing clerk or a customer
service representative) are granted access to personally identifiable
information. The servers that we store personally identifiable information
on are kept in a secure environment, in a locked data center.
If you have any questions about the security at our website, you can send an
e-mail to customerservice@interstatemusic.com.
Newsletter/Special Offers
Members who sign up for our newsletter will receive information on current promotions, contests and products. Out of respect for the privacy of our users we
present the option to not receive these types of communications.
Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account via
e-mail or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to
provide a way to correct, update or remove that user's personal data
provided to us. You can do this by logging on to your account and making
changes there. If you have any questions, contact us at Customer Service at customerservice@interstatemusic.com. You may also contact us by telephone or postal mail.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this
page so you are always aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it. You will have a choice
as to whether or not we use your information.
Consent
Use of our Website indicates your consent to our collection and use of your
personal information as described in this privacy policy.
Cascio Interstate Music
13819 W. National Avenue, New Berlin, WI 53151
Phone: 800-462-2263
Email: customerservice@interstatemusic.com
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